Aargon Agency, Inc.
Nationwide Medical Debt Collection Agency With 5 Offices Across The United StatesNEVADA • HAWAII • FLORIDA • COLORADO • MISSOURI
Aargon Agency Inc., our parent company, is a nationally licensed debt collection agency headquartered in Las Vegas, Nevada with four offices in Hawaii, Colorado, Florida and Missouri.
We offers comprehensive debt collection agency services nationwide. Our strengths are based on innovative, resourceful and compliant debt collection practices that are continuously developed using the latest technology. From high-capacity, networked call centers in all US time zones to the most highly trained debt collectors, maximizing the recovery of debt is our primary mission.
FLEXIBLE, TAILORED COLLECTION STRATEGIESAargon's account treatment strategies are crafted and customized to meet and even exceed our clients' standards. All of our collection platforms are individually built and tailored to each client’s unique, individual requirements. In other words, we have a tremendous amount of flexibility with our systems and our staff, enabling us to adjust strategies and implement plans on a real time basis in order to meet your expectations.
NATIONALLY LICENSED OFFICES WITH FIVE 24/7 HIGH-CAPACITY NETWORKED CALL CENTERSAargon Agency Inc., operates 5 offices with high capacity, state-of-the-art call centers in Hawaii, Nevada, Colorado, Missouri & Florida. Being licensed in 46 states across the country allows us to legally continue collection efforts if a customer moves across state lines.
LIVE, BI-LINGUAL REPRESENTATIVES AVAILABLE FROM 8AM EST TO 5PM HAWAIIAN TIMEOur call center offices across the country, located in all 5 U.S. time zones, allows for the ability to receive debt collection calls from 8am EST to 5pm Local Hawaiin Time, allowing your customers to speak with live, bilingual representatives 19 hours a day. Outbound collection activity conforms to FDCPA regulations and is conducted only between 8 a.m. & 9 p.m. local time.
All Aargon Collection Representatives receive comprehensive, ongoing customer service training. Additionally, Aargon offers bilingual collection and Client Services Department staff to assist consumers in their first language if possible.
ALL COLLECTION CALLS RECORDEDAnytime a consumer makes allegations regarding how they were treated or that federal or state laws were not adhered to, that customer can pursue legal action. With all calls being recorded, we are able to prove that our trained collectors are following all required laws & have not violated a consumer's rights.
Proprietary Collection Technology
24/7 ONLINE COLLECTION ACCOUNT INFORMATIONAt any time your patients can access their account, make payments or obtain requested information such as proof of payments and copies of letters that have been sent. These features also allows our clients the ability to review your customers' notes & payments in real time, update accounts, generate reports and receive invoices anytime and from anywhere.
TRACE - INNOVATIVE COLLECTION ACCOUNT REPORTING TECHNOLOGYTRACE, our proprietary collection software, offers the freedom and mobility to create client specific strategies and programs without the limitations most other agencies experience using third party collection software systems to administer their collection operations database.
TRACE also allows us to generate tailored, familiar reports that your office will be ready to work with. You can receive your files in any format you choose with the flexibility to review receivables as if they were in your office.
COMPREHENSIVE REPORTING & ACCOUNTABILITYClients are provided with vital performance reports generated on a weekly and monthly basis. Our management staff consistently achieve preset performance targets using a list of "Key Performance Indicators" to assist with course management and to maintain a focus on customer service. Our operation departments factor all projected targets and have the authority to implement course corrections as needed.
Aargon key operational personnel utilize 12-Month Liquidation Modules, Best Average Fee Reports, Omni Reports and Proprietary Reports to create collection strategies that will yield targeted results, determine ideal practices and achieve a level of success that other collection agencies cannot.